Depending on the number of orders, usual turnaround time is 5-10 business days.
After designer receives details about your project, within 3-5 days you’ll be presented with 3 logo design concepts. Usually one of the concepts will be picked by you and then designer moves onto packaging and 3D design work (if you have ordered it).
With packaging design - for designer to create accurate packaging design, you will need to ask your supplier dimensions of the packaging and in case of a box - a PDF layout file so that designer knows exactly how to create your design.
Most suppliers will have no problem in providing you with a PDF file of the box layout. In case of simple labels or flat printing, all you need is SIZE of the area design needs to be created for.